I’m sure you’d agree that one of the most frustrating parts of running a business is dealing with people.
Self interests, egos, schedules, the difference in opinions… can all be obstacles to both agreement and achievement.
Although “managing people” sounds a bit cold, there are ways to relate to them that can make your life (and theirs) a lot more pleasant.
This week I will cover a handful of these ways…
Have you ever had a falling out between you and a neighbor, old friend, family member, or patient?
If you have, chances are emotions got in the way.
Either something was said or emailed in the heat of the moment or the fall out was the byproduct of a drawn out dispute of some sort.
You may have even been on either side of a lawsuit.
Regardless, I have found that saying and/or doing less and re-evaluating at a later time is often the best way to go — so is conflict avoidance.
Blaming rarely works and apologizing sometimes fuels the flame.
At the end of the day, you must estimate the true cost of the fall out and/or the pursuit of justice based on the value of your time and sanity.
That’s why some relationships are better off severed and some financial losses should accepted and forgotten.
The cost of “justice” often exceeds the perceived damages.
It’s not always about who is right and who is wrong.
Conflict resolution is more of an art than a science.
So, think before you act.
Accurately access the pro’s and con’s of all possible outcomes.
Make your best decision.
Move on and never look back.
Life is not always fair but it is always short.
Watching Your Back,
Ben Altadonna, D.C.